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Service Operations Manager - Covering Moab and Blanding Branches

Redd Mechanical is seeking an experienced and motivated Service Operations Manager to join our team covering our Moab and Blanding branches. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading people, and can keep service operations running smoothly and efficiently.

What You'll Do

  • Oversee daily operations of the service department

  • Manage and support plumbing service technicians and office coordination

  • Schedule and dispatch service calls efficiently

  • Ensure jobs are completed on time, on budget, and at a high-quality standard

  • Handle customer communication and resolve service issues as needed

  • Track job progress, profitability, and performance metrics

  • Ensure compliance with company policies, safety standards, and plumbing codes

What We're Looking For

  • Experience in plumbing, HVAC, or skilled trades service management

  • Strong leadership and team management skills

  • Excellent communication and customer service abilities

  • Ability to multitask and stay organized in a fast-paced environment

  • Strong problem-solving and decision-making skills

  • Experience with scheduling, dispatching, or job costing is a plus

  • Valid driver’s license and clean driving record

What We Offer

  • Competitive salary based on experience

  • Performance-based growth opportunities

  • Supportive leadership team and strong company culture

  • Opportunities for advancement within Redd Mechanical

  • Full-time, stable position in a growing company

  • 401K with employer match

  • Health insurance

  • Paid time off

Pay

  • Starting at $80,000 annually, with higher pay based on experience and qualifications

Schedule

  • Full-time | May include occasional after-hours support depending on service needs

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